Membership Director

​

Location: Dallas, Texas (Preston Center)

Role: Membership Director 

​

55 Seventy is a private membership club that is reinventing the wine club experience by creating a community of lifelong learners with through our unique programming. Our members store wine in our cellar and have the opportunity to discover top-tier, small production wineries from around the world at our upscale tasting room in Preston Center. We offer a wide variety of programming and events such as educational seminars, live music, poker night, trivia night, mahjong, executive speaker series, meet and greets, traditional wine dinners, wine and food pairings, casual tastings, etc.

​

We are seeking a Membership Director to be an integral part of team and elevate our Member’s experience. This person will lead the communication, interaction, and outreach for all current and prospective members.

​

The annual salary range for the position is negotiable for the right candidate but we anticipate a range of $60,000 - $80,000 + bonus, medical benefits and 401k plan and company paid travel (yes we will pay for your vacation!). Projected start date is July 2022.

​

The Membership Director is responsible for all aspects of generating new membership leads, converting prospective members, managing a waitlist, coordinating visits, etc. Additionally, this position is responsible for handling all current member communications, addressing issues and questions, and ensuring a positive experience and flow of communication for the membership. This position will play a pivotal role in defining the club’s membership dynamic and is often the face of the 55 Seventy club as they will serve the first point of communication for prospects.  

​

This position will require the candidate to work frequent nights and weekends!

​

Job duties & responsibilities:

• Develop and execute a marketing and event plan to generate new membership leads.

• Coordinate and handle logistics for all for prospective members from outreach through payment.

• Manage communication for current members including frequent surveys, post-event follow up, general sentiment surveys, personal discussions and other required mediums to keep a pulse on the needs of the members.

• Engage with current members to understand the needs and wants of members to help direct the future of the club.

• Analyze and report monthly membership and prospect KPIs and statistics.

• Communicate with management and provide suggestions and feedback to ensure member satisfaction.

 

The ideal candidate will possess the following minimum qualifications:

• Strong passion for hospitality, events, and wine, more importantly a passion for customer service and delivering an exceptional guest experience.

• Ten (10) years of experience in a related role requiring frequent guest interaction, ensuring guest satisfaction, coordination and guest outreach (verbal and written), strategic planning and problem solving.

• Five (5) years of leadership experience in hospitality management, a guest interaction position, membership sales, or related role.

• Exceptional communications skills, both verbally and written.

• Strategic thinker with strong business acumen.

• Bachelor’s degree in business, hospitality, travel industry management or related field; but relevant experience can substitute for degree requirements.

​

To apply, please send a resume to wine@55seventy.com. We'd love to hear more about your interest in the position and get to know you better! 

​

​

Back to Jobs